Frequently Asked Questions

How will I receive my purchase?


You will be able to access your package online by logging into this site.




How do I pay for my package?


At this time we accept payments by PayPal. You are still able to pay with a credit card even if you do not have a PayPal account, nor do you have to create one.




How long will I have access to my package or practrice exam?


You will have access to your G3 or G2 package for 6 months, purchsed together you will have 1 year. Each single exam is vaild for 3 months.




Are these packages up to date?


Yes, we update the content a few times a year. We are always updating and reviewing the content for accuracy.




What can I use to access the quizzes?


all practice exams, materials and contents of this site are supported by all major platforms and OS. etc Android, PC, MAC and moblie devices




I found an error, typo or incorrect information, what do I do?


Your feedback matters! Although we strive for accuracy, some mistakes can be missed. If you find a mistake please let us know so we can correct it.




What is the refund policy?


No refunds or exchanges on digital subscriptions. all sales final.





Contact Us

Before calling, you may wish to refer to our time-saving FAQ/ HELP section.

 

You can also email our Support Department directly using the form below.

For a quicker response, please complete the Email Address field and use the Message section to describe your issue in detail so that we can begin researching your question immediately and resolve it thoroughly.

You will receive a response within 24 hours 

David Peters
Customer Service Manager
csm@gastechnician.ca

www.gastechnician.ca

613-800-8495 

Monday - Friday

9:00 - 4:00  EST

Reason:

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